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For further information or questions regarding the care, maintenance, or limited warranties of a product, please contact Mohawk Technical Services.
Keeping your Karastan floors beautiful.
Carpet Care
Wood Care
Resilient / Vinyl Care
Everyday Care
- Regular vacuuming helps extend the life of your carpet and rugs and removes any particles that could damage the floor.
Simple Repairs
- Use scissors to clip sprouts and snags. Don't pull on them—you might damage the carpet.
- If your carpet is burned, simply remove the tops of the dark, burnt fibers with curved fingernail scissors. If the burn is extensive, you may need to patch or replace it.
- Remove heavy furniture dents by stroking the dented area with the edge of a coin. You can also use a hair dryer or a steam iron, but be very careful not to touch the carpet with the iron.
- For extensive water damage, consult professional cleaners to dry your carpet from the front and back
Stain Removal
- Treatment of the affected area should begin immediately upon discovery as stain removal becomes more difficult with time.
- Use a spoon, dull knife, or a carpet cleaning key to remove as much solid material as possible.
- Always work from the outside of the stain to the center to prevent spreading, especially with large stains.
- Blot up liquid spills with a white towel or paper towel, never a colored cloth.
- Try to remove remaining stain with warm water only.
- If stain cannot be removed with warm water extraction or a clean, warm, wet cloth, use Mohawk FloorCare EssentialsTM Carpet Spot Remover and Cleaning Kit and follow the directions given. Call 1-800-266-4295 for a FloorCare Essentials retailer near you. If FloorCare Essentials products are not available, follow the recommended procedures below.
Warranty
Karastan Carpet Warranty Brochure